At The Gold Snap, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order, or interact with our business.

​

By using our website, you agree to the practices outlined in this Privacy Policy.

Information We Collect

​

When you visit our website or place an order, we may collect personal information including:

• Your name

• Email address

• Phone number

• Billing and shipping address

• Order history

• Payment information (processed securely by our payment providers)

• Any information you provide when contacting us

​

We may also collect non-personal information such as:

• IP address

• Browser type

• Device information

• Website activity

• Pages viewed

• General browsing behaviour

​

How We Use Your Information

We collect and use your information to:

• Process and deliver your orders

• Communicate with you about your purchases

• Respond to enquiries and provide customer support

• Improve our website, products and customer experience

• Send marketing emails where you have chosen to subscribe

• Meet our legal and business obligations

​

Marketing Communications

If you subscribe to our newsletter, we may send you updates about new products, promotions, exclusive offers and business news through Wix Email Marketing.

​

You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

For more information about how Wix handles your personal information, please see the Wix Privacy Policy:
https://www.wix.com/about/privacy

​

Payment Information

Payments made through our website are processed securely using Stripe and the payment methods supported by Stripe.

The Gold Snap does not store your full credit or debit card details.

For more information about how Stripe handles your personal information, please see the Stripe Privacy Policy:
https://stripe.com/privacy

​

Cookies & Analytics

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our website.

We also use Google Analytics to collect anonymous information about website traffic and visitor behaviour. This information helps us improve our website, products and customer experience.

Information collected through Google Analytics may include:

• Pages visited

• Time spent on the website

• Device type

• Browser type

• Approximate location

• Referral source

​

You can choose to disable cookies through your browser settings; however, some features of our website may not function correctly.

For more information about how Google collects and processes data, please see the Google Privacy Policy:
https://policies.google.com/privacy

​

Sharing Your Information

We respect your privacy.

We do not sell, rent or trade your personal information.

Your information may be shared only where necessary with trusted third-party service providers who assist us in operating our business, including:

• Stripe (payment processing)

• Australia Post and other delivery providers (shipping your order)

• Wix (website hosting and email marketing)

• Google Analytics (website analytics)

These providers receive only the information necessary to perform their services and manage your information in accordance with their own privacy policies.

​

Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, disclosure or loss.

While we use secure systems to help protect your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

​

Accessing or Updating Your Information

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.

We will respond to your request within a reasonable timeframe where required under Australian law.

​

Third-Party Websites

Our website may contain links to third-party websites.

The Gold Snap is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

​

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal obligations.

Any updates will take effect immediately upon publication on this website.

​

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

The Gold Snap
📧 thegoldsnap@gmail.com

​

Last Updated: 1 August 2026

​

​

Looking for something else? Visit our Help Centre for answers to common questions and important information about shopping with The Gold Snap.