Shipping Within Australia

We currently ship Australia-wide. Orders are shipped via Australia Post with tracking provided where available.

Free Standard Shipping

We offer free standard shipping on all Australian orders over $100 AUD.

For orders under $100 AUD, shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping

At this time, The Gold Snap ships within Australia only.

Order Processing

As each of our products is thoughtfully handcrafted, please allow 5–10 business days for your order to be prepared and dispatched.

During busy periods, new product launches, sales events, or holidays, processing times may be slightly longer. We appreciate your patience and understanding while we carefully prepare your order.

Once your order has been dispatched, you'll receive a shipping confirmation email with tracking details (where available).

Estimated Delivery Times

After your order has been dispatched, estimated delivery times are:

New South Wales

2–5 business days

Interstate

3–10 business days

Please note these timeframes are estimates only and may vary due to carrier delays, weather events, peak shipping periods, or other circumstances beyond our control.

Local Pickup

Where available, local pickup can be selected during checkout.

If you choose local pickup, we'll contact you as soon as your order is ready to arrange a convenient collection time.

Incorrect Shipping Information

Please ensure your shipping address is correct before completing your order.

The Gold Snap cannot accept responsibility for delays, returned parcels, or additional shipping costs resulting from incorrect or incomplete delivery information provided at checkout.

Damaged or Lost Parcels

We take great care when packaging every order.

If your parcel arrives damaged or you believe it has been lost during transit, please contact us as soon as possible. We'll work with the shipping carrier to investigate the issue and do everything we can to help resolve it.

Questions?

If you have any questions about shipping or your order, we'd love to help.

Email: thegoldsnap@gmail.com

Looking for something else? Visit our Help Centre for answers to common questions and important information about shopping with The Gold Snap.