Shipping Policy
Shipping Within Australia
We currently ship Australia wide.
Free Shipping
We offer free standard shipping on all Australian orders over $100 AUD.
For orders under $100 AUD, shipping costs will be calculated at checkout based on your location and selected shipping method.
International Shipping
The Gold Snap also offers international shipping to selected countries.
International shipping rates are calculated at checkout and may vary depending on the destination, parcel size, and shipping service selected.
Please note that international shipping costs can be significantly higher than domestic shipping rates.
Any customs duties, taxes, import fees, or other charges imposed by the destination country are the responsibility of the customer.
Order Processing
Orders are typically processed within 5/10business days. During busy periods, product launches, or sales events, processing times may be slightly longer.
Once your order has been dispatched, you will receive a shipping confirmation email.
Delivery Timeframes
Estimated delivery times are:
Australia
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NSW: 2–7 business days
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Interstate: 3–10 business days
International
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Delivery times vary depending on destination and shipping carrier.
Please note that delivery timeframes are estimates only and may be affected by carrier delays, customs processing, peak periods, or circumstances outside our control.
Local Pickup
Where available, local pickup options may be offered at checkout.
Customers selecting local pickup will be contacted with collection details once their order is ready.
Incorrect Addresses
Please ensure your shipping address is correct when placing your order.
The Gold Snap cannot be held responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
Damaged or Lost Parcels
If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible so we can assist in resolving the issue with the shipping carrier.
Contact Us
If you have any questions regarding shipping, please contact us through our email: