Disclaimer/Privacy Policy
A legal disclaimer
The information provided by The Gold Snap on this website is for general informational and purchasing purposes only. By using this website and purchasing our products, you agree to the following terms:
Product Use & Safety
All candles sold by The Gold Snap must be used responsibly and in accordance with standard candle safety practices.
Customers should:
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Never leave a burning candle unattended.
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Keep candles away from children, pets, flammable materials, and drafts.
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Burn candles on a stable, heat-resistant surface.
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Follow all candle care and safety instructions provided with the product.
The Gold Snap accepts no responsibility for misuse of products or damage caused by failure to follow candle safety guidelines.
Handmade Product Disclaimer
Our candles are hand poured in small batches. As a result, slight variations in colour, finish, fragrance strength, and appearance may occur. These natural variations do not affect product quality and are not considered defects.
Fragrance & Allergy Disclaimer
Our products contain fragrance oils and wax ingredients that may cause sensitivities or allergic reactions in some individuals.
Customers are responsible for reviewing product descriptions and ingredients where provided. The Gold Snap is not liable for allergic reactions or sensitivities resulting from product use.
Product Availability & Accuracy
We make every effort to ensure product descriptions, pricing, and availability are accurate. However, errors may occasionally occur, and we reserve the right to correct any errors, inaccuracies, or omissions without prior notice.
Limitation of Liability
To the fullest extent permitted by law, The Gold Snap shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
External Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.
Changes to This Disclaimer
We reserve the right to update or modify this disclaimer at any time. Changes will be effective immediately upon posting on this website.
Contact
For any questions regarding this disclaimer, please contact:
The Gold Snap
Email: thegoldsnap@gmail.com
Location: New South Wales, Australia
Privacy Policy
Effective Date: 10/05/2026
At The Gold Snap, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.
Information We Collect
We may collect personal information including:
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Your name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely through third-party payment providers)
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Order history
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Any information you provide when contacting us
We may also collect non-personal information such as:
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Browser type
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Device information
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Website usage data through cookies and analytics tools
How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Arrange shipping and delivery
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Communicate with you about your order
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Respond to enquiries
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Improve our website and customer experience
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Send promotional emails or updates (only if you opt in)
Payment Information
We do not store your full payment details. Payments are processed securely through trusted third-party payment providers.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties only where necessary, including:
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payment processors
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shipping providers
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website hosting services
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legal or regulatory authorities where required by law
Cookies
Our website may use cookies to improve your browsing experience and help us understand website traffic and usage.
You can disable cookies in your browser settings if preferred.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Access to Your Information
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact Us
If you have any questions regarding these policies, please contact us through our website or business email thegoldsnap@gmail.com